Social Media Manager

Expert in Marketing Analytics and Social Media Engagement, excellent communication skills with 11 years of Customer service and technical support.

Engaged users inquiries and concerns via various social media communication outlets, strengthening customer relationships through follow-up, ensuring a customer had all the answers needed to make an informed decision.

Detail oriented with copy-writing and editing skills, diligent use of proper grammar in all forms of communication to ensure a higher level of professionalism.

Social Media Management
Communication & Technical Support
Copy-writing & Editing